Terms of Use
ATOL Policy
The air package holidays advertised on this website are ATOL protected by the Civil Aviation Authority .Avista Travel acts as agents for licensed tour operators, and also as package operators using the Freedom/CTTG ATOL license. ATOL protection extends primarily to customers who book and pay in the UK All Holidays are subject to availability. For full terms and conditions of the Freedom/CTTG terms and conditions see below.
GENERAL
We do not make any charges for deposits or final balances when paid by Debit Cards. Deposits and final balances paid by Credit Cards are subject to a 2% handling fee. Payments made by cheque require 7 working days for clearance
INSURANCE
it is a booking condition of all tour operators & suppliers that you have adequate travel insurance. Passengers must take out travel insurance and details of our special facilities are available. Neither we nor any of our Agents or Servants shall be liable or responsible for any loss, damage, and injury. Delay or inconvenience whatsoever to any traveller or his luggage or other personal property sustained or suffered in, or during, any passage, journey, trip or stay, or in respect of any accommodation or in the carrying out of any arrangements booked through us. In the case that you decline insurance you may be asked to sign an indemnity form, or provide details of alternative cover. No insurance will be issued until the full premium has been received.
PASSPORTS, VISA AND HEALTH CERTIFICATES
Passengers must be in possession of a valid passport (with minimum 6 months validity from the date of return) and necessary visa(s) and health certificates. In case of passengers being refused entry by any immigration or other Authority all repatriation costs are to be borne by the passenger.
PAYMENTS
we reserve the right to adjust prices and times given or quoted should circumstances make necessary. Prior notice will be given in most circumstances. We can only guarantee against fare increases when the full balances are paid in full at time of booking.
BOOKING AMENDEMENTS
Our receipt of a deposit and the lodging of a booking form does not constitute confirmation of the booking. Confirmation or otherwise is given separately in a form of either a Freedom Travel Group ATOL receipt and confirmation or Tour Operators confirmation invoice. If you amend your booking details you will be liable for any charges applied by the Tour operator additionally Avista Travel reserve the right to apply an administration fee, this will be advised at the time of amendment.
All amendment requests must be confirmed in writing
CONFIRMATION
You will receive a confirmation of all travel arrangements booked, the specific terms and conditions of the ATOL protected operator will apply, you should familiarise yourself with these conditions. If you should cancel your booking you will automatically lose your deposit and subject to the notice period given for cancellation, additional charges may apply as advised. In addition Avista Travel reserves the right to retain additional monies to cover administrative expenses..
All cancellations by a client must be in writing.
CLAIMS
In the event of a claim, our maximum liability is restricted to the total amount paid to us by the claimant less any expenses incurred
PAYMENT OF OUTSTANDING MONIES
All final balances must be paid at least 14 Weeks before departure or the date given at time of booking in writing or orally. If they are not paid we reserve the right, which may be exercised without any notice to the passenger whatsoever, to cancel the reservation and retain any balances.
RECONFIRMATION
If you have been requested to reconfirm a flight or return booking it is your responsibility to re-confirm. Avista Travel will not be liable for any inconvenience or loss caused by not doing this.
VALIDITY OF TICKETS
Return tickets are only valid for dates specified on the tickets unless a change is made by the company, or at the passengers request and make an additional charge at our discretion.
INFORMATION GIVEN FOR THE BOOKING FORM
We therefore do not accept any responsibility whatsoever, for any inconvenience or financial loss caused by wrong information being supplied to the company. All the names of the travelling party must be given as shown on their passports, and all spellings will be re-confirmed prior to booking. Information given in the Booking form is accepted by the Avista Travel as being correct unless subsequently amended in writing.
WEBSITE ACCURACY
Avista Travel do not warrant that the material and contents contained in this site will be uninterrupted or error free, and that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials.
Terms & Conditions
